Sales Operations Specialist
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Job Description
Sales Operations Specialist optimizing CRM processes at Cyntegrity, improving sales efficiency for clinical trial risk management. Collaborating with business teams to enhance data-driven strategies.
Responsibilities:
- Maintain and optimize our CRM system (HubSpot preferred) to ensure accurate tracking of leads, opportunities, and pipeline performance.
- Analyze sales data and generate actionable insights, reports, and dashboards to support strategic decision-making.
- Develop sales enablement materials (PowerPoint decks, trainings, templates) to support the team across different stages of the funnel.
- Support RFP/proposal management and coordinate responses in collaboration with Sales and Product teams.
- Monitor KPIs and sales performance metrics to identify trends and opportunities for improvement.
- Ensure process consistency and documentation.
Requirements:
- A bachelor’s degree with an advanced degree in life sciences, economics & business, or engineering.
- 2+ years of experience in Sales Operations, Sales Enablement, or a related field.
- Strong experience with CRM systems, HubSpot preferred.
- Excellent data analysis skills (Excel, Google Sheets, CRM reporting).
- Advanced PowerPoint skills; ability to create clear, visually compelling presentations.
- Experience supporting RFPs and proposal development processes.
- Highly organized, proactive, and detail-oriented with strong communication skills.
- Comfortable working in a fast-paced, remote-first environment.
Benefits:
- A purpose-driven mission to improve global clinical research.
- A collaborative, international team that values flexibility, autonomy, and transparency.
- Fully remote work setup with a results-driven culture.
- Opportunities for professional growth and development.
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