Sales Operations Support
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Job Description
Sales Operations Support professional at Bitcoin.com assisting media partnerships, paid media, and publishing workflows during late-afternoon EST hours. Ensuring tasks are completed accurately and efficiently.
Responsibilities:
- Format, upload, and publish sponsored articles and press releases using WordPress or similar CMS platforms
- Apply appropriate SEO settings, including meta descriptions, tagging, categories, and dofollow/nofollow link configuration
- Implement basic HTML formatting to ensure clean and structured content presentation
- Conduct thorough pre-publication quality checks
- Schedule content according to agreed timelines and time zones
- Review and correct client-provided images for size, format, clarity, and layout suitability
- Perform basic image manipulation and optimisation for web publishing
- Ensure images meet platform specifications and maintain visual consistency
- Apply on-page SEO best practices
- Manage internal and external linking structures appropriately
- Ensure correct header hierarchy and anchor text usage
- Optimise images for web performance
- Support internal coordination
- Assist with documentation, trackers, and administrative organisation
- Provide structured updates and status reports as required
- Leverage AI tools such as ChatGPT and Gemini to enhance research accuracy and workflow efficiency
- Assist with background research on clients and industry topics
- Assist in preparing reports and maintaining internal documentation
Requirements:
- 1 to 3 years of experience in digital publishing, media operations, sales support, or similar operational roles
- Hands-on experience with WordPress or comparable CMS platforms
- Basic knowledge of HTML
- Basic understanding of SEO principles, including link attributes
- Experience working in a digital publishing environment
- Ability to manipulate and optimise images for web use
- Strong organisational skills and attention to detail
- Strong written and spoken English skills
- Comfortable working in a remote, deadline-driven environment
- A proactive, self-motivated approach
- Proficiency in Adobe Photoshop (nice to have)
- Experience in digital media or online publishing (nice to have)
- Familiarity with Bitcoin.com, its mission, and operations (nice to have)
- Exposure to partnership or media sales workflows (nice to have)
- Experience in the crypto or Web3 industry (nice to have)
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