Senior Account Manager – Expansion and Renewal
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Job Description
Senior Account Manager focused on managing and expanding existing customer relationships at Dispel. Leading account strategy and engagement for critical infrastructure and regulated enterprises.
Responsibilities:
- Protect and grow existing customer relationships through proactive account management
- Deepen Dispel’s footprint across priority use cases and environments
- Strengthen executive relationships across security, IT, OT, and operations teams
- Define and optimize repeatable renewal and expansion processes that scale with the business
- Serve as the senior commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsors
- Lead executive business reviews, renewal conversations, and expansion discussions
- Articulate Dispel’s differentiated value across secure access, OT/ICS protection, and critical infrastructure security
- Lead and mentor other account managers, serving as a point of escalation when needed
- Collaborate with Sales Engineering and Product to scope and close complex opportunities
- Provide structured customer feedback to inform product strategy, packaging, and pricing
Requirements:
- 6+ years of B2B sales, account management, or revenue experience in cybersecurity, SaaS, or enterprise software
- Proven success managing complex, multi-stakeholder enterprise accounts
- Experience carrying a revenue-focused quota tied to retention and expansion
- Strong understanding of enterprise security, OT/ICS environments, and regulated industry buying cycles
- Excellent communication, negotiation, and account strategy skills
Benefits:
- Competitive base salary and uncapped variable compensation aligned to renewal and expansion performance
- 50 / 50 split between base and commission
- OTE between $240,000 - $270,000
- Guaranteed commission for the first quarter to support ramp, pipeline development, and strategic account planning
- 401K match
- PTO
- Medical, vision, dental insurance
- Clear performance milestones tied to expanded responsibility including team management
- Equity eligible alongside growth into management capacity
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