Senior Benefits Specialist
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Job Description
Senior Benefits Specialist managing U.S. benefits administration and employee support across multiple regions. Involves collaboration with HR teams in the Philippines, UK, and APAC.
Responsibilities:
- Administer and manage U.S. employee benefits programs, including medical, dental, vision, life insurance, disability, retirement (401k), wellness initiatives, and other perks.
- Partner with brokers, carriers, and vendors to oversee open enrollment, renewals, enrollments, billing, and benefit communications.
- Support benefits administration in the Philippines, UK, and APAC, ensuring compliance with local labor laws and alignment with global best practices.
- Serve as the primary point of contact for employee benefits inquiries, life event changes, and claims resolution, delivering timely and professional support.
- Collaborate with payroll and HR to ensure accurate deductions, reporting, and recordkeeping.
- Monitor benefits utilization, costs, and trends, providing insights and recommendations to HR leadership on program performance and competitiveness.
- Research, benchmark, and recommend market-competitive benefits and recognition programs to enhance the global employee experience and strengthen total rewards strategy.
- Ensure compliance with U.S. federal and state laws (ERISA, ACA, HIPAA, COBRA) and applicable international regulations.
- Develop and maintain clear, employee-friendly benefits documentation and communications.
- Support core HR functions such as onboarding, offboarding, policy updates, and compliance, contributing to continuous process improvement across People Operations.
- Perform other related duties and projects as assigned.
Requirements:
- 5+ years of HR experience, with at least 3 years focused on U.S. benefits administration.
- Experience with UK and APAC regional benefits programs is a plus.
- Strong understanding of US compliance requirements (ERISA, ACA, COBRA, HIPAA, etc.).
- Experience working with benefits brokers, carriers, and HRIS/benefits platforms.
- Experience working with HRIS and benefits administration systems.
- Excellent attention to detail, organizational skills, and ability to handle confidential information.
- Strong interpersonal and communication skills, with the ability to support employees across diverse cultures and time zones.
- Strong analytical, organizational, and problem-solving skills.
- Must have a working laptop/pc and internet and back-up connection.
- Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
Benefits:
- Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
- Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
- Remote-First Culture: Work from the comfort of your home.
- Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
- Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
- Healthcare: Healthcare reimbursement to help ensure you are covered.
- De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
- Wellness Perks: Access the Headspace app to support your well-being.
- Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
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