Senior Employee Relations Specialist, APAC
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Job Description
Senior Employee Relations Specialist managing compliant employee exits and first-level employee relations across APAC. Advising global clients through complex terminations, transitions, and workplace concerns for Remote’s HR platform.
Responsibilities:
- Independently manage and resolve complex end-to-end employee exits across multiple international jurisdictions.
- Advise clients on termination, resignation, transfer, employment contract, and redundancy procedures.
- Lead client and external employee meetings, including workforce reduction consultations, administrative hearings, separation negotiations, settlements, and termination outcomes.
- Influence and negotiate positive outcomes in complex terminations.
- Coordinate with payroll, legal counsel, government bodies, trade unions, and other stakeholders.
- Draft, tailor, and administer termination and supplementary documents while maintaining confidential employee records.
- Process offboarding in Remote’s internal HRIS platform and coordinate with Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams.
- Provide informal escalation support, mentoring, and guidance to junior team members.
- Provide first-level Employee Relations guidance and assess workplace concerns.
- Identify facts, applicable local regulations, and potential paths forward for employee relations cases.
- Guide clients on progressive discipline, documentation requirements, and difficult workplace situations.
- Track and monitor employee relations cases and coordinate timely follow-up.
- Resolve offboarding and first-level employee relations queries as a subject-matter expert.
- Drive process improvements, automation, product development, and customer and employee experience enhancements.
- Determine methods, procedures, and standards for new assignments using independent judgment.
- Report to the Manager Employee Lifecycle, Employee Relations & Transitions, as part of the Lifecycle team.
Requirements:
- Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
- Tertiary qualifications in HR/labour relations/employment law considered a plus.
- Proven experience independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance.
- Experience providing comprehensive HR advice and guidance on employment laws and regulations across various jurisdictions.
- Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
- Ability to interpret and apply industrial instruments and analyze complex HR issues.
- Ability to independently research issues, develop usable team resources, provide practical solutions, and communicate recommendations.
- Superior communication, influencing, conflict management, and negotiation skills.
- Business-level (advanced) proficiency in written and spoken English.
- Aptitude for process innovation, optimization, automation, and best-practice implementation.
- Efficiency in operations, thorough record-keeping, and data integrity.
- Tech-savvy; able to collaborate asynchronously using various tools and adapt to evolving systems.
- Ability to work autonomously and cohesively in an international, fast-paced, asynchronous, remote environment while balancing competing priorities.
- Willingness to work flexible hours as needed.
- Proactive and self-motivated with ownership and accountability.
- Demonstrates strong automation and AI capabilities and AI fluency.
Benefits:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
- life-work balance supported
- employee resource groups (Women, Disability, Queer, Minorities in Tech)
- accommodation support during interviews and beyond
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