Senior HR Lifecycle Specialist, Employee Relations and Transitions – APAC
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Job Description
Senior HR specialist managing compliant APAC employee exits and first-level employee relations for Remote’s global employment platform. Improving offboarding processes, automation, and customer experience across international jurisdictions.
Responsibilities:
- Manage and resolve complex end-to-end employee exits across multiple international jurisdictions with minimal supervision
- Provide guidance on termination, resignation, transfer procedures, employment contracts and redundancy processes
- Lead client and external employee meetings, including workforce reduction consultations, administrative hearings, separation and settlement negotiations, and termination outcome discussions
- Influence and negotiate positive outcomes in complex terminations
- Coordinate internal and external stakeholders including payroll, legal counsel, government bodies and trade unions
- Draft, tailor and administer termination and supplementary documents
- Maintain employee records in compliance with privacy and confidentiality regulations
- Process offboarding in Remote’s internal HRIS platform
- Collaborate with Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams
- Mentor and guide junior team members as an informal escalation point
- Provide first-level Employee Relations guidance and assess workplace concerns
- Identify applicable local regulations and potential paths forward for employee relations cases
- Guide clients on progressive discipline, documentation requirements and difficult workplace situations
- Track and monitor employee relations cases and coordinate follow-up
- Resolve offboarding and first-level employee relations queries as a subject-matter expert
- Drive process improvements, automation, product development and customer and employee experience initiatives
- Determine methods, procedures and standards for new assignments and adapt complex techniques
- Report to the Manager Employee Lifecycle, Employee Relations & Transitions
Requirements:
- Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle
- Proven experience independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance
- Experience providing comprehensive HR advice and guidance on employment laws and regulations across various jurisdictions
- Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals
- Ability to interpret and apply industrial instruments
- Ability to analyze complex HR issues and independently arrive at solutions
- Ability to undertake research and translate findings into usable team resources
- Superior communication, influencing, conflict management, and negotiation skills
- Business-level (advanced) proficiency in written and spoken English
- Aptitude for process innovation, optimization, automation and best practices
- Efficiency in operations, thorough record-keeping and data integrity
- Tech-savvy; ability to collaborate asynchronously using various tools and adapt to new systems
- Ability to work autonomously and cohesively in an international, fast-paced, asynchronous, remote environment
- Willingness to work flexible hours as needed
- Strong automation and AI capabilities and AI fluency
- Tertiary qualifications in HR/labour relations/employment law considered a plus (optional)
Benefits:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
- life-work balance prioritized
- employee resource groups (Women, Disability, Queer, Minorities in Tech)
- accommodations available during interviews and beyond
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