Senior Employee Relations Specialist, Employee Relations and Transitions – APAC
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Job Description
Senior Employee Relations Specialist managing compliant employee exits and first-level employee relations for Remote’s global employment platform. Advising clients across international jurisdictions while improving lifecycle processes and automation.
Responsibilities:
- Independently manage and resolve complex end-to-end employee exits across multiple international jurisdictions.
- Advise clients on termination, resignation, transfer procedures, employment contracts, and redundancy processes.
- Lead client and external employee meetings, including workforce reduction consultations, administrative hearings, separation negotiations, settlements, and termination outcomes.
- Influence and negotiate positive outcomes in complex terminations involving multiple stakeholders.
- Coordinate with payroll, legal counsel, government bodies, trade unions, and other stakeholders on offboarding compliance and audits.
- Draft, tailor, and administer termination and supplementary documents while maintaining accurate, confidential employee records.
- Process offboarding in Remote’s internal HRIS and collaborate with Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams.
- Serve as an informal escalation point, providing expertise, mentoring, and guidance to junior team members.
- Provide first-level Employee Relations guidance and help clients navigate complex workplace concerns.
- Conduct preliminary assessments of workplace concerns, identifying facts, applicable regulations, and potential paths forward.
- Track employee relations cases and coordinate timely follow-up with relevant stakeholders.
- Resolve internal and external queries on offboarding and first-level employee relations matters.
- Identify and drive process improvements, automation, product development, and customer and employee experience enhancements.
- Determine methods, procedures, and standards for new assignments using judgment and complex evaluation criteria.
- Report to the Manager Employee Lifecycle, Employee Relations & Transitions.
Requirements:
- Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
- Proven experience independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance.
- Experience providing comprehensive HR advice and guidance on employment laws and regulations across various jurisdictions.
- Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
- Ability to interpret and apply industrial instruments and analyze complex HR issues.
- Ability to independently research issues, translate findings into usable team resources, and provide practical solutions.
- Superior communication, influencing, conflict management, and negotiation skills.
- Ability to independently lead difficult conversations toward positive outcomes while maintaining professionalism and strict confidentiality.
- Business-level (advanced) proficiency in written and spoken English; additional languages considered a plus.
- Aptitude for process innovation, optimization, automation, and championing best practices.
- Efficiency in operations, thorough record-keeping, and data integrity awareness.
- Tech-savvy and able to collaborate asynchronously using various tools and adapt to evolving systems.
- Ability to work autonomously and cohesively in an international, fast-paced, asynchronous, remote environment.
- Willingness to work flexible hours as needed.
- Proactive, self-motivated, with strong ownership and accountability.
- Strong automation and AI capabilities and AI fluency.
- Tertiary qualifications in HR/labour relations/employment law considered a plus.
Benefits:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
- life-work balance emphasis
- employee resource groups (Women, Disability, Queer, Minorities in Tech)
- accommodation support during interviews and beyond
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