Supervisor, Talent Management
Posted 5hrs ago
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Job Description
HVAC training supervisor leading technical trainer performance, curriculum governance, and cross-training pathways. Supporting Service Experts’ field workforce through hands-on technical development.
Responsibilities:
- Lead, coach, and develop the HVAC Training Specialist team through goal setting, feedback, performance management, development planning, workload alignment, and succession readiness
- Conduct classroom observations, field visits, ride-alongs, and trainer calibration sessions
- Deliver approximately 25% of available capacity through technical programs, program launches, pilot cohorts, train-the-trainer, and calibration sessions
- Own technical governance, including standards, curriculum recommendations, assessment alignment, program consistency, and technical approval of content changes
- Lead structured cross-training pathways supporting workforce flexibility, career progression, and field capability needs
- Partner with regional directors, general managers, field leaders, and subject-matter experts to identify skill gaps and validate priorities
- Use assessment results, callback or red-tag trends, learner feedback, and field observations to recommend training priorities, remediation plans, and curriculum improvements
- Maintain trainer technical currency, certifications, manufacturer education, new technology updates, and continuous skill development
- Review and recommend vendor or third-party technical content
- Coordinate delivery capacity, scheduling, mobile lab deployment, content review cycles, LMS publishing, and reporting requirements with the Training Operations Manager
- Model safety, professionalism, adult-learning practices, and Service Experts standards
Requirements:
- Demonstrated technical expertise in HVAC service, maintenance, installation, diagnostics, or a closely related technical field
- Experience delivering technical training to adult learners in classroom, lab, virtual, and field environments
- Demonstrated ability to coach, influence, and provide direct feedback to technical professionals
- Experience reviewing technical curriculum, assessments, job aids, standard operating procedures, or training materials for accuracy and effectiveness
- Ability to interpret field-performance information and translate findings into focused capability-building actions
- Strong written, verbal, facilitation, and stakeholder-management skills
- Ability to travel and work in classroom, mobile lab, training-center, and field environments
- Minimum Experience: 4+ years
- Minimum Education: High School Diploma/GED
- Associate degree, completed apprenticeship, industry certification, or equivalent combination of technical education and experience preferred
Benefits:
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities during the application and hiring process




















