HR Manager
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Job Description
HR Manager supporting employee and labor relations for Pritchard Industries’ multi-site facility services operations. Advising managers across Pennsylvania and the DMV on compliance, onboarding, and workforce planning.
Responsibilities:
- Serve as the primary HR contact for assigned locations
- Advise on company policies, employee concerns, workplace conduct, and performance management
- Conduct workplace investigations, document findings, and recommend resolutions
- Coach managers on corrective actions, progressive discipline, separations, and performance improvement
- Support employee engagement, retention, and conflict-resolution initiatives
- Escalate high-risk employee relations matters to People Operations leadership
- Administer and interpret collective bargaining agreements
- Support grievance procedures, labor-management meetings, and union-related matters
- Partner with People Operations and Legal on escalated labor-relations issues
- Ensure compliance with employment laws and company policies
- Maintain employee records, personnel files, and HR documentation in UKG
- Conduct new-hire orientation and coordinate onboarding
- Distribute and track employment documentation and onboarding records
- Monitor employee status, turnover, retention, and workforce trends, including the 45-Day Report
- Support workforce planning, account transitions, reorganizations, and operational initiatives
- Provide HR guidance and coaching to operational managers across multiple locations
- Facilitate HR policy, compliance, and employee-development training
- Support HR audits, reporting, employment-verification requests, and administrative processes
- Prepare workforce reports and recommendations for leadership decisions
- Partner with Operations and People Operations leadership to improve HR processes and organizational effectiveness
Requirements:
- Minimum of 5 years of progressive Human Resources experience
- Experience supporting multiple locations or geographically dispersed workforces
- Hands-on experience in unionized environments, including collective bargaining agreements and grievance procedures
- Experience conducting employee relations investigations and managing performance-related matters
- Strong knowledge of employment laws, labor relations, and HR compliance
- Excellent communication, conflict resolution, organizational, and problem-solving skills
- Experience with HRIS systems and proficiency in Microsoft Office Suite
- Ability to manage multiple priorities and maintain confidentiality
- Ability to travel regularly throughout the assigned region
- Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field (preferred)
- Experience supporting large hourly or frontline workforces (preferred)
- HR experience within facilities services, janitorial, or other multi-site service industries (preferred)
- Experience using UKG HRIS (preferred)
- Bilingual in English and Spanish (preferred)
- Occasional lifting of up to 20 pounds may be necessary
- Participation in E-Verify
Benefits:
- Paid holidays and vacation time
- Health Benefits Package – Medical, Dental, and Vision
- Life Insurance
- Long-Term Disability
- FSA and Dependent Care Spending Accounts
- 401(k) Retirement Plan
- Opportunity for Professional Growth and Development
- Remote work in Philadelphia
- Travel expenses/arrangements implied by required regular regional travel
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