HR Benefits Administration Delivery Analyst, Dutch

Posted 11hrs ago

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Job Description

HR benefits administration analyst supporting EMEA employees at Strada, a global people, payroll, and workforce technology provider. Managing Dutch-language cases, HR data, reporting, testing, and process improvements.

Responsibilities:

  • Administer HR/benefits processes for clients’ employees in the EMEA region
  • Resolve cases and enter HR/benefits data into the system
  • Collaborate with clients to resolve service requests and escalated employee issues
  • Work with Strada colleagues, third-party providers, and client contacts to ensure seamless process delivery
  • Process reports using data extraction tools to meet client plan rules and resolve issues
  • Work with Excel calculation sheets
  • Analyze system data to identify functionality gaps against client plan rules and determine root causes
  • Execute test plans for quality assurance
  • Provide input into process design and technology capabilities from an HR process/benefits perspective
  • Develop creative solutions to improve and optimize client delivery
  • Participate in Internal Acceptance Testing and support User Acceptance Testing
  • Oversee and coach others for specific projects or processes
  • Contribute to and lead projects using standard project management disciplines
  • Participate in process transition from client to Strada office

Requirements:

  • English Language – C1 Level is required (CEFR scale or equivalent)
  • Dutch Language – C1 level is required (CEFR scale or equivalent)
  • At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
  • Extensive analytical and problem-solving skills
  • Strong attention to details
  • Good understanding of delivering an outstanding customer experience
  • Understanding of the project life cycle and deployment governance
  • High level exposure in fast paced environment
  • Great time management skills
  • Experience in MS Office
  • Very good knowledge of MS Excel
  • Working experience in Benifex or SAP HR system would be an asset
  • High level of self-motivation and proactivity is required
  • Spotless record and strong ethos
  • Current and future work authorization in the country where applying, without visa sponsorship by Strada

Benefits:

  • Possibility to work from home
  • Private medical care in Lux Med
  • Access to MyBenefit platform (including MultiSport card)
  • Group life insurance
  • Interesting career development opportunities within company
  • Health coverage
  • Wellbeing programs
  • Paid leave (vacation, sick, parental)
  • Retirement plans
  • Learning opportunities
  • Continuing education & training
  • Competitive total rewards package