Senior HR Manager, Global Support
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Job Description
Senior HR Manager at Givebutter overseeing HR operations for global support teams across multiple regions. Focusing on employee experience and compliance in a distributed environment.
Responsibilities:
- Own onboarding and off-boarding for global Support team members across multiple time zones.
- Oversee payroll coordination, HRIS data integrity, and compliance across EOR (Employer of Record) environments.
- Serve as primary People Team partner for the Support org, ensuring consistent communication, documentation, and employee experience.
- Manage employee relations matters in partnership with People Leadership, escalating effectively when needed.
- Support contract updates and compliance in collaboration with our EOR as well as our in-house legal and finance partners.
- Run performance cycles, including building manager pre-work, tracking milestones, and supporting employees through the process.
- Translate Givebutter’s People programs (performance, engagement, career frameworks, leadership principles) into operational processes suitable for globally dispersed teams.
- Ensure Value alignment across regions while honoring country-specific norms and expectations.
- Serve as the point of contact for our EOR partners, ensuring seamless operations across Asia and Latin/South America.
- Maintain consistency in policy interpretation, documentation, and employee support across U.S., PH, Puerto Rico, Mexico, and future locations.
- Partner with Support Leadership on headcount forecasting, workforce planning, and international staffing needs.
- Own posting, scheduling, and resume review for all Support roles.
- Partner with hiring managers to design efficient interview processes and ensure a high-quality candidate experience.
- Keep pipelines organized, well-documented, and moving quickly, with an emphasis on clarity and speed during high-volume hiring cycles.
Requirements:
- 5-7+ years of HR experience, with a strong background supporting globally dispersed teams; experience with Asia (required) and South/Central America (preferred).
- Experience partnering with leaders in high-growth or high-volume operational environments (Support, CX, Operations, etc.).
- Comfort navigating multiple employment models, including EORs; prior Deel experience is a strong nice-to-have.
- Strong HR operations toolkit: you thrive in process, documentation, consistency, and systems.
- Clear communication style across cultures and time zones, with the ability to set boundaries, uphold standards, and earn trust quickly.
- Ability to work independently and exercise sound judgment while maintaining alignment with People Leadership.
- A steady, calm presence; able to support teams experiencing organizational growth, shifting expectations, and significant scale.
Benefits:
- Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
- Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
- Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
- Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
- 401k: We offer a 3% 401k match for all eligible employee's.
- Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
- Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
- Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
- Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
- Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
- Professional Development: We offer learning and development reimbursement opportunities.
- Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
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