HR Director – Health & Dental Benefits

Posted 1ds ago

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Job Description

Director managing health, pharmacy, and dental benefits programs at Carle Health. Overseeing strategic leadership and operational oversight while ensuring compliance and member satisfaction.

Responsibilities:

  • Provide comprehensive oversight of all activities related to health, pharmacy, and dental benefit programs, including plan performance, vendor management, compliance, and operational efficiency.
  • Partner with internal stakeholders and external vendors
  • Ensure benefit programs are administered accurately, efficiently, and in compliance with applicable regulations.
  • Facilitate timely resolution of benefit‑related issues
  • Oversee appeals processes to ensure fair, consistent, and prompt outcomes for team members.
  • Analyze trends in health, pharmacy, and dental utilization, costs, and outcomes
  • Identify opportunities for improvement.
  • Assess team member satisfaction with benefit programs.
  • Evaluate network adequacy, access to care, and cost efficiency across all benefit offerings.
  • Monitor pharmacy utilization and cost trends
  • Identify emerging issues and recommend appropriate plan or programmatic changes.
  • Research, assess, and recommend plan design enhancements based on utilization trends, market benchmarks, organizational priorities, and financial sustainability.
  • Collaborate with partners, vendors, and consultants to evaluate benefit design alternatives.
  • Develop actionable recommendations to support team member well‑being based on health and dental usage patterns.
  • Annual, or as needed, review of summary plan description
  • Prepare for and lead monthly and quarterly Health and Welfare Committee meetings, including agenda development, data presentations, recommendations, and follow‑up actions.
  • Partner with key stakeholders to align benefit strategies with organizational objectives.
  • Maintain strong vendor relationships
  • Ensure accountability, performance standards, and continuous improvement.
  • Assure plans are and remain compliant with all applicable laws.
  • Oversee the development and execution of all communication plans related to health, pharmacy, and dental benefits.
  • Ensure benefit communications are clear, accurate, timely, and supportive of informed decision‑making by team members.
  • Coordinate and lead the annual open enrollment process, including timelines, materials, vendor coordination, system readiness, and post‑enrollment follow‑up.
  • Develop and implement targeted actions, programs, or initiatives to support team member well‑being, informed by health and dental utilization trends.
  • Coordinate on‑site dental clinics and oversee development of related promotional and educational materials.

Requirements:

  • Bachelor's Degree: Healthcare Administration or Business Administration or Human Resources
  • Leading health, pharmacy, and dental benefit programs in a complex organization - 10 years
  • Strong expertise in benefit plan design, vendor management, regulatory compliance, and data analysis.
  • Demonstrated ability to translate analytics into actionable strategy and recommendations.
  • Proven experience leading cross functional stakeholders and governance committees.
  • Exceptional communication, presentation, and relationship management skills.

Benefits:

  • Comprehensive benefits package for team members and providers