Senior Manager, Program Management – Payment
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Job Description
Senior manager leading payment program delivery and project managers at Cotiviti, a healthcare analytics company. Overseeing governance, stakeholders, risks, and operational improvement.
Responsibilities:
- Lead, coach, and develop a team of project managers
- Provide regular feedback, performance guidance, and career development support
- Establish expectations and accountability for individual and team performance
- Conduct 1:1s, performance reviews, and development conversations
- Support hiring, onboarding, talent planning, and succession planning
- Foster a collaborative, inclusive, and high-performing team culture
- Oversee complex payment-related programs and initiatives aligned with business priorities
- Manage program timelines, risks, dependencies, and resource allocation
- Ensure consistent application of program management standards, tools, and best practices
- Remove obstacles and escalate risks to ensure successful delivery
- Serve as a primary contact for senior stakeholders
- Partner with Product, Technology, Operations, and cross-functional teams
- Communicate program status, risks, and achievements to leadership
- Monitor team workload and capacity
- Drive continuous improvement in processes, execution, and delivery quality
- Use data and metrics to evaluate team and program performance and inform decisions
- Complete special projects and other assigned duties
Requirements:
- 8+ years in program or transformation leadership in complex, matrixed environments
- Bachelor’s degree highly preferred; master’s degree preferred
- Demonstrated experience leading and developing teams, including performance management and employee development
- Proven ability to coach others, provide feedback, and build high-performing teams
- Strong interpersonal and communication skills to lead through influence and collaboration
- Strong experience leading cross-functional initiatives with multiple stakeholders
- Demonstrated ability to manage governance, budgets, risks, and executive updates
- Experience in healthcare, regulated industries, or operational transformation preferred
- Healthcare payer/provider operations
- Portfolio governance
- PMP or comparable certification required
- Enterprise program delivery
- Dependency management
- Executive communication
- Stakeholder influence
- Risk management
- Benefits realization
- Decision-making under ambiguity
- Must be able to perform duties with or without reasonable accommodation
- Must be able to provide a dedicated, secure work area
- Must be able to provide high-speed internet access/connectivity and office setup and maintenance
Benefits:
- Discretionary bonus consideration
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- Disability insurance coverage
- Life insurance coverage
- 401(k) savings plan
- Paid family leave
- 9 paid holidays per year
- 17–27 days of Paid Time Off (PTO) per year, depending on level and length of service
- Dedicated, secure work area
- High-speed internet access/connectivity and office setup and maintenance
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