Senior Project Manager – Care Delivery
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Job Description
Sr. Project Manager at Transcarent responsible for complex healthcare delivery projects with cross-functional teams. Leading strategic initiatives in a fast-paced digital health environment.
Responsibilities:
- Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization.
- Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting.
- Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures.
- Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups.
- Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes.
- Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations.
- Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up.
- Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution.
- Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates.
- Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives.
- Build strong relationships across teams and influence outcomes without direct authority.
- Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations.
- Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle.
- Support the continued development and standardization of project management processes for the Care Delivery team.
- Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices.
- Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out.
- Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle.
- Identify opportunities to improve project delivery, team efficiency, communication, and execution quality.
- Promote a culture of accountability, urgency, transparency, and continuous improvement.
Requirements:
- Bachelor’s degree required.
- 5+ years of project management experience; PMP certification preferred
- 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting.
- Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment.
- Strong project planning, execution, risk management, and stakeholder management skills.
- Proven ability to manage multiple priorities, competing deadlines, and complex dependencies.
- Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups.
- Experience facilitating meetings, planning sessions, working groups, or executive-level project updates.
- Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations.
- Commitment to deadlines with a strong sense of urgency and ownership.
- Ability to influence without authority and drive accountability across cross-functional teams.
Benefits:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
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