Senior Solutions Engineer
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Job Description
As a Senior Solutions Engineer at Kraken, lead pre-sales efforts and collaborate on tailored crypto solutions. Partnership with sales to influence discovery and solution design for B2B clients.
Responsibilities:
- Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
- Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap
- Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase
- Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
- Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built
- Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team as you learn what works
Requirements:
- 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
- Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
- Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
- Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
- Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
- Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
- Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem.
Benefits:
- Offers Equity
- Offers Bonus
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