Solutions Engineer
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Job Description
Cisco Solutions Engineer designing secure networking architectures and leading demos, RFPs, and proofs of concept. Partnering with account teams to grow customer networking solutions.
Responsibilities:
- Partner with Account Executives to drive business and growth opportunities
- Drive demand generation activities
- Enable technology capabilities internally with Portfolio Account Teams and externally with partners
- Understand customer requirements and map technical solutions to meet their needs
- Design networks
- Position and differentiate products and solutions based on product knowledge and operational characteristics
- Perform product demonstrations and Proof of Concept (PoC) labs
- Maintain competitive knowledge to strategically position Cisco products and services
- Follow market transitions and industry trends to anticipate customer needs
- Align cross-functionally with business entities and teams across Cisco
- Help customers with complex and challenging digital transformation opportunities
- Form relationships with customers’ key decision-makers
- Showcase Cisco Networking products and solutions, focusing on secure networking, Routing, Switching, Wireless, and Automation
- Lead RFP responses
- Set up demonstrations and drive proof of values
- Explain product features and benefits to customers
- Design and configure products for specific customer requirements
- Communicate technical architectures, solutions, and products to decision-makers
- Conduct multi-architectural Proof-of-Concept tests
- Collaborate with customers, Portfolio Account Teams, Partners, Business Entity teams, and other cross-functional teams
Requirements:
- Must reside in Charlotte, NC or be open to relocation; role must be located in Charlotte, NC or Columbia, SC only
- 5+ years of experience sizing and designing Routing, Wireless and Switching deployments, both On-Prem and Cloud Based
- 5+ years of networking protocols knowledge: TCP/IP, BGP, OSPF, EIGRP, LISP
- 5+ years of network segmentation technologies knowledge: VRF, MPLS, ZeroTrust, SDA, 802.1x, Adaptive Policy
- Knowledge of network management
- Excellent communication and presentation skills
- Understanding of competitive networking products such as HPE/Aruba, Juniper, Arista, and Fortinet
- Pre-sales experience preferred
- Typically requires BS/BA, preferably EE/CS, or equivalent
- Ability to work under pressure with minimum supervision
- Critical thinking to address customer concerns and support customer business growth
- Customer-focused attitude
- Ability to manage multiple projects and priorities in a fast-paced environment
- Cisco and non-Cisco certifications a plus: CCIE, CCDE, CCNP, DevNet, AWS, Google, Terraform
- API and programmability knowledge is a plus
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock units, subject to eligibility and continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation for non-exempt employees
- Flexible vacation time off program for exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid days per year to volunteer
- Annual bonuses for non-sales roles, subject to Cisco policies
- Performance-based sales incentive pay for employees on sales plans
- Flexible work from home or office option
- Learning and development encouraged and supported
- Inclusive Communities and employee resource organizations
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