Service Sales Engineer
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Job Description
Service Sales Engineer for ABB focusing on service sales processes and customer relationships in Bulgaria. Responsible for promoting upgrades and securing profitable sales with Motion products and services.
Responsibilities:
- Drive service sales processes and generate service sales opportunities.
- Secure profitable sales within the designated areas.
- Focus on Installed Base (IB) of Motion products.
- Promote various upgrades, retrofits, and value-add solutions.
- Understand the channel strategy and establish related prices.
- Prepare sales plans, review them, and propose recovery plans when needed.
- Execute workshop orders and contribute to customer satisfaction.
- Conduct service activities onsite, commissioning, and preventive maintenance of drives.
- Prepare comprehensive reports documenting service activities.
Requirements:
- Sound knowledge of industrial automation products and systems – drives, motors, PLCs and Instrumentation.
- Experience in sales of industrial products and services will be a plus but is not mandatory.
- Ability to develop and manage customer relationships.
- A collaborative, solution-focused approach.
- Strong written and spoken communication skills.
- Good level of English, both written and spoken.
- Bulgarian knowledge is a must.
- Electrical, mechanical or automation engineer.
- Ability to work with time constrains and willing to travel.
- Experienced driver with clean driving license.
Benefits:
- We care about our people and their stories.
- We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background.
- Diverse teams make us stronger.
- We help our people succeed and develop, and we empower them to create their own careers at ABB.
- Our benefits, reward and development programs encompass a wide array of offerings.
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