SLED Account Manager – UCaaS, Critical Communications
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Job Description
SLED Account Manager growing ITMC’s Northern California territory. Selling UCaaS, communications, networking, and security solutions to public-sector and healthcare organizations.
Responsibilities:
- Grow the core Northern California / Bay Area territory
- Sell 101VOICE and ITMC solutions to school districts, municipalities, public agencies, higher education institutions, and healthcare organizations
- Represent UCaaS, voice solutions, network infrastructure, and physical security solutions
- Develop and execute a territory strategy
- Identify, qualify, and close new business and expansion opportunities within existing accounts
- Build relationships with IT leaders, administrators, and decision-makers
- Manage the full sales cycle from prospecting through contract execution
- Lead discovery, solution design discussions, and executive presentations
- Maintain accurate CRM pipeline and forecasting
- Navigate RFPs, purchasing cooperatives, and procurement frameworks including CMAS, SPURR, and USCTPA
- Collaborate with engineering, product, and leadership teams
- Represent the company at industry events, conferences, and regional meetings
- Conduct in-person customer visits and site work
Requirements:
- 5+ years of telecom, UCaaS, or cloud communication sales experience
- Proven experience selling into State, Local Government, Education, or Healthcare
- Demonstrated ability to generate and close net-new business, and to grow existing accounts
- Comfortable managing a complex, consultative sales cycle (30–90+ days)
- Track record of meeting or exceeding quota
- Able to work in-territory and conduct in-person customer visits
- SLED experience is a strong plus (not required if telecom/UCaaS background is solid)
- Experience with public sector contracts, cooperatives, or framework agreements
- Knowledge of E-Rate, CTF, or public funding models
- Familiarity with MEDDICC, Challenger, or similar methodologies
- Existing relationships in the SLED ecosystem
Benefits:
- Competitive compensation and performance-based incentives
- Opportunities for professional growth and career advancement
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