Strategic Account Manager
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Job Description
Strategic Account Manager at Abbott creating partnerships with key account customers in healthcare. Drive growth and business acquisition through sales and strategic account management.
Responsibilities:
- Building long-term partnerships between Abbott and Key strategic account customers, Including outside Lab decision makers, Hospital/Commercial Lab c-suite and procurement, Lab Department management, consultant, scientific officer down to users’ level.
- Provide end-to-end solution possibilities across Abbott Diagnostics’ portfolio and solutions that drive Abbott and customer’s growth as well as customer’s healthcare performance improvement.
- Lead complex, end to end, multi-stakeholder sales and contract negotiations, ensuring delivery of customers and Abbott commitments.
- Accountable for driving market share growth through new business opportunity realization and contract renewals.
- Responsible for C-Suite relations within hospitals and top commercial lab accounts.
- Drive sales growth initiative and business acquisition in such accounts to deliver plan sales growth.
- Build long term relationship with key public and commercial accounts to ensure business / contract / tender renewal.
- Develop deep insight into customer business, financials, industry trends and regulations to shape multi-year account strategies.
- To identify key acquisition opportunities for responsible key accounts in rolling 5 years long range plan.
- Build pipeline and tracking of the progress.
- Execute country strategies to drive new business win.
- Work with local teams, TSD (total Solution Design), Service, DHS and Applications teams to conduct activities across sales cycle.
- Business Planning and conduct business reviews and monthly forecasting on key accounts to drive and prioritize sales activity.
- Ensure account strategy planning is completed and time utilization process in place to optimize sales effectiveness.
- Ensure all company activities are conducted within the framework of the Abbott Code of Business Conduct and applicable laws.
Requirements:
- Bachelor’s Degree in science or related disciplines preferred in IVD, medical device, Molecular, Life Sciences or Healthcare industry.
- Minimum 5 years of IVD experience developing and selling customized solutions to senior level in HA and healthcare institutions.
- Proven Sales experience on account management, Sales forecast, and planning, as well as people management skill.
- Proven track record of good customer relationship and communication skill.
- Able to build strong cross functional relationships and collaboration within organization and is a strong motivator to drive consistent performance for Sales team.
- Successful engagement with customers specifically senior management and key stakeholders.
- Working Healthcare and diagnostics industry knowledge that includes the following: changing market dynamics, key competitors, terminology, challenges, and regulations.
- Understand performance metrics in Hospital, tender process or Laboratory settings and recommending solutions accordingly.
- Customer orientated - achieves exceptional levels of customer satisfaction by understanding customers’ needs and overcoming all hurdles and adapting product and service delivery to meet those requirements.
- Software knowledge (Excel, PowerBI and CRM dashboard review & management).
Benefits:
- Amazing health and wellness benefits and perks.
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
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