Account Director
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Job Description
Account Director responsible for driving growth and customer engagement in AI applications at DataRobot. Collaborating with cross-functional teams to optimize AI integration and user satisfaction.
Responsibilities:
- Develop and execute multi-year strategic plans to expand usage, cross-sell business applications, and increase AI maturity within assigned accounts.
- Partner with Engagement Directors to uncover new GenAI functional use cases, collaborate with Technical Success Managers to increase application consumption, and ensure alignment to outcomes.
- Identify high-risk buying centers or stalled implementations and coordinate internal teams to re-engage customers with refreshed value narratives and delivery strategies.
- Orchestrate collaboration across Engagement Directors, Technical Success Managers, and Pre-Sales resources to ensure successful deployments, adoption, and measurable outcomes.
- Build and maintain trusted relationships with key customer executives and stakeholders to elevate DataRobot’s position as a strategic partner in their AI journey.
- Leverage major/minor vertical alignment to bring consultative insight and guide customers through the AI adoption curve specific to their sector.
- Own account-level planning, forecasting, and renewal coordination in partnership with Engagement Directors; act as the single-threaded leader for strategic revenue growth across assigned accounts.
Requirements:
- 12+ years of experience selling enterprise software solutions
- 2+ years selling AI-powered services with an industry focus is a plus
- Bachelor’s degree or equivalent work experience
Benefits:
- Medical, Dental & Vision Insurance
- Flexible Time Off Program
- Paid Holidays
- Paid Parental Leave
- Global Employee Assistance Program (EAP)
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