Account Executive – Creative Operations
Posted 1hrs ago
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Job Description
Account Executive supporting AI-enabled creative operations and process design for globally recognised US entertainment brands. Maintaining client context, actions, stakeholder maps, and account workflows.
Responsibilities:
- Maintain account context for selected Creative Operations and Systems / Process Design clients, including stakeholders, priorities, history, open questions, decisions, and follow-ups
- Keep the operating rhythm running through meeting preparation, notes, actions, blockers, and handoffs
- Turn client conversations into clear next steps, owners, and open questions, and flag risks early
- Draft clear, client-ready summaries and updates
- Build and maintain stakeholder maps, decision logs, and follow-up trackers
- Use AI for preparation, account research, summarisation, QA checks, and repeatable workflows
- Work with Account Management, Creative Operations, AI Operations, and technical colleagues to keep client work moving
- Understand creative and operational workflows, ask practical questions, and explain things in plain English
- Support senior account colleagues on operationally complex client accounts, with a path toward full account ownership
Requirements:
- Some experience in a client-facing, account support, coordination, or operational role in agency, media, or tech
- Strong written and spoken English
- Ability to clarify messy situations and make them practical
- High agency and ability to escalate early
- Structured thinking; ability to break ambiguous work into inputs, outputs, owners, statuses, and next steps
- Real interest in AI-enabled account management
- Already using AI in work and motivated to improve
- Warm, curious, responsive, and reliable client presence
- Comfortable with Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, or Teams
- Must have the legal right to work in South Africa, either without restrictions or through a visa
- Comfortable and available to work full-time from 12pm–8pm UK time
Benefits:
- Up to ZAR 350,000 salary on a full time, permanent employment contract
- 33 days paid leave
- Modern hardware
- AI-enabled workflows
- Airtable/no-code tools
- Collaborative team support
- Working with globally recognisable brands in US Entertainment
- Follow-up technical exercise, compensated
- Remote-first team
- Room to improve how work happens
















