Account Executive
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Job Description
Account Executive responsible for engaging customers and driving sales of Salesforce Customer 360 in South Africa. Building relationships and developing long-term strategies for customer satisfaction and success.
Responsibilities:
- Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
- Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Evangelise the benefits of the Salesforce Customer 360 proposition.
- Drive growth across our customers and prospects in Retail and Financial Services verticals.
- Work closely with internal and external stakeholders to manage complex deal cycles.
- Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
- Build and execute a whitespace penetration plans.
Requirements:
- Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities
- Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions
- Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success
Benefits:
- well-being reimbursement
- generous parental leave
- adoption assistance
- fertility benefits
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