Account Executive – TPO
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Job Description
Account Executive responsible for developing and maintaining mortgage broker/seller relationships. Ensuring steady flow of loan applications and providing support during the loan process.
Responsibilities:
- Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers.
- Establishes and continues the broker/seller relationship and ensure a steady flow of loan applications and purchases for existing and newly approved Carrington customers.
- Advises brokers/sellers of Company programs, pricing and submission policies and procedures.
- Advises brokers/sellers of any changes to Company’s policies or procedures
- Assists brokers/sellers in loan submission process.
- Trains brokers/sellers on use of available online systems for loan submissions, automated underwriting, rate sheets and loan lock procedures.
- Acts as liaison with outside broker, and internal broker coordinator, processor, processing, underwriting, and closing to ensure timely loan closings.
- Ensures compliance deadlines are met with regards to pre-disclosures, approval letters and denial notices.
- Work, maintain and update contacts in the CRM system.
- Maintain all customer confidential information in accordance with all company policies and all laws.
- Acts as liaison with Sellers, and internal correspondent coordinator, relationship manager, underwriting, and funding to ensure timely purchase of a loan.
- Manages loan pipeline to achieve departmental goals and objectives.
- Provide a high level of customer service to brokers/sellers during the loan process.
Requirements:
- Demonstrated sales performance with a concentration developing and maintaining broker/seller relationships
- Proven ability to set and reach sales goals
- Knowledge of state and federal lending regulations
- Knowledge of FHA, FNMA, FHLMC, VA, USDA and non-agency loan products
- Knowledge of purchase transactions
- Knowledge of Carrington policies, procedures, guidelines and organization structure
- Knowledge of Carrington’s underwriting guidelines and investor requirements
- Ability to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industry
- Ability to understand complex problems and to collaborate and explore alternative solutions
- Excellent verbal, written and presentation communications skills
- High school diploma or equivalent required.
- 1 – 5 years of experience as a wholesale and/or correspondent account executive with multiple brokers, investors and loan products preferred.
- Previous experience selling agency and non-agency loan products preferred.
- Previous experience as a sales representative required, preferably in the mortgage industry.
Benefits:
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
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