Account Executive
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Job Description
Account Executive selling NICE public-safety and 911 software across a seven-state U.S. territory. Driving pipeline, complex government deals, and revenue through direct and partner sales.
Responsibilities:
- Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across the territory
- Own the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close
- Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue
- Conduct outbound prospecting and account-based outreach
- Deliver accurate weekly reporting on activity, pipeline creation, and forecasting
- Achieve quarterly and annual pipeline and revenue targets
- Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders
- Engage user groups within Public Safety agencies to understand workflows and challenges
- Maintain and grow existing customer relationships and generate referral opportunities
- Demonstrate NiCE capabilities and articulate differentiated value versus competitors
- Conduct needs assessments with Presales/Solutions Engineering
- Support technical responses to RFPs, RFIs, and bids, including Scopes of Work
- Provide customer feedback to Product Management on market needs and trends
- Develop and deliver presentations to end users, partners, consultants, and executives
- Manage and co-sell with reseller and channel partners
- Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support
- Participate in marketing campaigns, demos, and demand-generation initiatives
Requirements:
- 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors
- Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes
- Proven success generating pipeline and closing deals in complex public-sector procurement environments
- Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts
- Consultative selling approach with strong discovery, demonstration, and presentation skills
- High-activity, disciplined sales execution with exceptional work ethic
- Strong communication, technical aptitude, and creative problem-solving skills
- Ability to influence senior decision-makers and build trust across multiple stakeholder groups
- BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience)
- Ability to travel approximately 50%
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