Account Manager – Email Marketing, Klaviyo

Posted 1hrs ago

Employment Information

Education
Salary
Experience
Job Type
Location

Report this job

Job expired or something wrong with this job?

Job Description

Account Manager owning client relationships and Klaviyo email marketing for eCommerce and DTC brands. Coordinating strategy, creative, campaigns, and execution across a remote performance marketing agency.

Responsibilities:

  • Serve as the primary point of contact for assigned clients
  • Lead weekly client calls, provide updates, and communicate performance and recommendations clearly
  • Develop and oversee email retention strategies across campaigns, flows, and pop-ups
  • Manage campaign calendars and coordinate copy, design, and Klaviyo resources
  • Review email copy and design to ensure quality, brand alignment, and campaign objectives
  • Manage revisions, approvals, and personally QA emails before launch
  • Keep clients and internal teams aligned on priorities, deadlines, and deliverables
  • Proactively identify risks, opportunities, and next steps
  • Ensure work is delivered on time and to a high standard
  • Own client relationships and drive email growth for eCommerce and DTC brands

Requirements:

  • 3+ years in account management or client-facing roles within an agency or performance marketing environment
  • Strong understanding of email marketing, campaigns, and lifecycle flows
  • Klaviyo experience is required
  • Experience working with eCommerce or DTC brands
  • Excellent written, verbal, and async communication skills
  • Confident leading client calls, managing expectations, and giving clear feedback
  • Highly organized, accountable, and comfortable managing multiple accounts
  • Fluent written and spoken English
  • Able to work independently and manage deadlines
  • Available full-time during Australian hours