Administrative Coordinator
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Job Description
Administrative Coordinator providing support for the onboarding and training of clinical staff at CARD. Focusing on effective communication and training logistics within a mission-driven organization.
Responsibilities:
- Coordinate onboarding and initial training activities for newly hired clinical staff, including scheduling classes and distributing training invitations, links, materials, and required documents.
- Ensure trainees receive timely communications regarding training expectations, schedules, requirements, and other messages from the Training Department.
- Assist with the preparation and organization of training resources and materials.
- Create, maintain, and update trainee records and rosters, ensuring accurate and completeness of trainee information and tracking attendance, progress, and training completion.
- Ensure that training documentation and records are maintained and in accordance with departmental standards and company policies.
- Serve as a primary point of contact for trainees and collaborate with clinicians, trainers, and internal departments to support training processes and resolve administrative issues.
- Provide timely follow-up regarding attendance concerns, incomplete requirements, or scheduling changes.
- Escalate issues or barriers affecting trainee completion or participation to department leadership as appropriate.
- Prepare reports and maintain documentation related to training activities while ensuring confidentiality and compliance with company standards.
- Support process improvements, special projects, and other departmental initiatives as assigned.
- Maintain a work schedule that primarily aligns with Pacific Time (PT) business hours to effectively support training operations across the organization.
- Ability to maintain confidentiality and compliance with HIPAA and privacy rules at all times.
Requirements:
- High School diploma or equivalent required
- Experience working in administration or scheduling, the healthcare industry or ABA preferred
- Experience working in an office environment
- Proficient in Microsoft Office Suite, as well as TEAMS and virtual meeting platforms
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