Associate Account Manager
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Job Description
Customer Support Representative supporting existing customers and prospecting for new opportunities at Millennium Health. Work in healthcare sales and customer service with extensive travel involved.
Responsibilities:
- Identify opportunities to expand business with existing customers and prospects in the region to uncover new sales opportunities for the Territory Manager.
- Provide training to clinical staff on sample collection and order processing and deliver in-service training on-site with customers.
- Plan onsite visits with existing customers to address customer concerns, sample issues, and billing.
- Develop a working relationship with multiple internal teams to resolve customer issues and share information related to enhancing existing relationships with the customers
Requirements:
- Bachelor’s Degree is required.
- Experience in sales or customer work in hospitality, business solutions sales, and management training programs.
- Planning and time management experience.
- Prior field-based position which included a significant travel requirement is desirable.
- Excellent interpersonal communication and polished presentation skills.
- Ability to work independently and as part of a fast-paced team.
- Willing to travel extensively and stay overnight during the week.
- Ability to work evenings, late evenings, and weekends on an occasional basis.
- Clean driving record.
- Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
- Ability to ensure administrative, physical and technical cyber security controls are always adhered to.
Benefits:
- Medical, Dental, Vision, Disability Insurance
- 401k with Company Match
- Paid Time off and Holidays
- Tuition Assistance
- Behavioral and Health Care Resources
- Mileage reimbursement & monthly car stipend
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