Broadband Specialist – Field Sales
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Job Description
Broadband Specialist at T-Mobile engaging potential customers and presenting broadband service offers. Driving customer acquisition through community outreach and ensuring satisfaction post-sale.
Responsibilities:
- Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
- Conduct post-sale follow-up interactions to support customer satisfaction and service retention
- Manage communication of service benefits and address customer inquiries to facilitate informed decisions
- Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
- Also responsible for other duties/projects as assigned by business management as needed
Requirements:
- High School Diploma/GED (Required)
- Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
- Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
- Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Benefits:
- medical insurance
- dental insurance
- vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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