Business Development Manager – E-Fulfillment Sales
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Job Description
Business Development Manager driving IPG’s e-Fulfillment packaging sales across the Western U.S. Developing customer opportunities, managing solution implementation, and achieving revenue goals.
Responsibilities:
- Serve as the product and application expert for existing and new products/solutions relevant to e-Fulfillment operations
- Identify and pursue opportunities for new products with decision-makers and influencers within e-Fulfillment organizations
- Prospect fulfillment centers and conduct needs-development activities
- Build and maintain relationships with key personnel at fulfillment centers
- Achieve assigned revenue and contribution margin goals for designated product lines
- Manage the sales process from needs development through implementation of IPG solutions
- Address customer complaints by executing process improvements and facilitating solution implementation
- Coordinate site visits with relevant IPG functional representatives
- Provide forecasts for assigned product lines and develop and maintain forecast models
- Serve as a field feedback resource for new product development
- Participate in the development, launch, and marketing of new products and services
- Collaborate with department managers and corporate staff to develop long-term customer business plans
- Communicate effectively in face-to-face customer interactions
- Perform other duties as assigned
Requirements:
- Bachelor’s degree (BA or BS) from an accredited university or college required
- 3–5 years of experience in business development within the packaging industry, preferably serving e-Fulfillment businesses
- Proficient in Microsoft Office Suite
- Demonstrated strong and consistent attention to detail
- Excellent verbal and written communication skills
- Positive customer service mindset; team player with the ability to work both independently and collaboratively
- Customer-centric mindset
- Ability to work in a fast-paced environment with changing priorities
- Must be able to travel independently by air or vehicle; approximately 50%+ travel required
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