Director, People Operations
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Job Description
Director of People Operations overseeing HR operations and compliance for Zócalo Health. Leading HR initiatives in a fast-growing healthcare organization focused on underserved communities.
Responsibilities:
- Own day-to-day HR operations, including benefits, payroll, leaves of absence, and employee records
- Manage and develop a small team
- Lead HR investigations and ensure proper documentation and process consistency
- Own the employee handbook and ensure timely updates aligned with legal and operational changes
- Oversee PTO administration and policy enforcement
- Ensure compliance with federal, state, and local employment regulations
- Maintain audit-ready HR documentation and workflows
- Partner with Legal, Finance, and People leadership on employment-related risk mitigation
- Build scalable HR processes that support growth beyond 250 employees
Requirements:
- 8+ years of progressive HR experience, including ownership of HR operations
- Prior experience in a scaling organization (startup or high-growth environment strongly preferred)
- Deep working knowledge of employment law, HR compliance, and investigations
- Experience managing HR administrators or coordinators
- Strong operational judgment and attention to detail
- Ability to operate independently and bring structure to ambiguous environments.
Benefits:
- Equity compensation package
- Comprehensive benefits including medical, dental, and vision
- 401k
- Flexible PTO policy - take the time you need to recharge
- $1,000 home office stipend
- We provide the equipment needed for this role.
- Opportunity for rapid career progression with plenty of room for personal growth.
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