Director, Revenue Operations
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Job Description
Director of Revenue Operations at Crisp leading GTM infrastructure and operations team to unify data strategy. Overseeing integrations and ensuring high performance across Salesforce, HubSpot, and NetSuite.
Responsibilities:
- Lead our GTM infrastructure and operations team
- Manage a growing team of analysts/admins
- Unifying our data strategy and driving the operational integration of global acquisitions
- Ensure Salesforce, HubSpot, and NetSuite operates as a high-performance engine
- Partner with Sales Enablement to drive adoption
- Oversee the Salesforce schema, HubSpot workflows, and the bi-directional sync with NetSuite
- Lead the operational unification of acquired companies
Requirements:
- 8-12 years in Revenue Operations or Business Systems
- 3+ years in a leadership role within a high-growth SaaS or Data environment (Series B through IPO readiness preferred)
- Proven experience consolidating tech stacks and data during company mergers or acquisitions
- Architect-level command of Salesforce and HubSpot capabilities
- Deep experience integrating CRMs with ERPs (NetSuite preferred)
- Deep experience leading the selection and implementation of Enterprise CPQ workflows
- Ability to translate complex data into actionable insights for the C-Suite
- Experience managing GTM operations across multiple entities and currencies.
Benefits:
- We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career.
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