District Leader, RX
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Job Description
CVS Health district pharmacy leader overseeing approximately 20 Oklahoma retail pharmacies. Coaching Pharmacy Managers, improving clinical and business performance, and ensuring patient safety.
Responsibilities:
- Cultivate and maintain a healthy Pharmacist talent pipeline, including overseeing interns, recruiting new graduates, and supporting career progression for Pharmacists
- Set the District talent agenda for hourly colleagues and oversee staffing pipelines and succession planning
- Set and communicate District priorities based on Corporate and Regional direction
- Coach Pharmacy Managers to embrace change and deliver business excellence
- Conduct regular formal and informal check-ins with Pharmacy Managers
- Improve District-level pharmacy performance through coaching and root-cause analysis
- Oversee patient safety and regulatory compliance, including reporting and investigating patient safety and drug loss incidents
- Grow the business through acquisitions, file buys, new stores, and remodels
- Manage District succession plans and promote District-level staffing
- Oversee colleague training programs, staffing, scheduling, and payment of market Pharmacists
- Create a culture of recognition, empowerment, development, and inclusion
- Identify, mentor, and develop future District Leadership talent
- Deliver performance reviews and targeted coaching and counseling
- Develop and execute business plans covering P&L, scripts-to-budget, inventory, payroll, and asset protection
- Review business reports and use metrics to diagnose root causes and create action plans
- Analyze competitive landscape and business trends to plan for risks and opportunities
- Set, communicate, and execute market goals
- Engage pharmacy teams in delivering programs and services
- Champion customer service and resolve escalated customer service issues
- Triage emergent market issues including theft, extreme weather, no-shows, and Board of Pharmacy visits
- Ensure pharmacy readiness for inventories, audits, and other planned activities
- Ensure compliance with community responsibility activities, company policies, and applicable laws
- Provide input into local acquisition and real estate strategy
- Identify file-buy and acquisition leads and cultivate competitor relationships
Requirements:
- Bachelor's degree required
- Active Pharmacist license required for all states in the District
- 5+ years as a practicing Pharmacist, ideally within a retail setting
- 3+ years of experience leading others
- Demonstrated ability to set and meet performance goals
- Strong interpersonal skills demonstrated through successful collaboration
- Strong time management skills and accountability to multiple staggered deliverables
- Strong personal integrity and judgment, including experience managing highly sensitive or highly visible business matters
- Strong formal and informal communication skills
- Demonstrated growth mindset and willingness to learn and accept feedback
- Proficiency in Microsoft Teams, Word, Excel, PowerPoint, and Outlook
- PharmD preferred
- Preference for internal candidates to have completed the EL program curriculum through the EL Summit
- 3+ years of experience as a multi-unit manager preferred
- 1+ year of experience in a CVS Retail store or field role preferred
- 8–10 years of work experience
- Required Bachelor of Science Degree in Pharmacy or Doctorate of Pharmacy
Benefits:
- Paid Time Off
- Health insurance
- Dental insurance
- Vision insurance
- Employee Stock Purchase Program
- 401K with a company match
- Generous employee discount at all CVS stores
- Medical coverage
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Equity award program
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