Farmer, Account Executive
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Job Description
Executivo de Contas Farmer gerenciando renovação, upsell e expansão de clientes B2B. Empresa consolidada de educação e consultoria em vendas.
Responsibilities:
- Create upselling opportunities by identifying solutions and products that can add value for customers
- Work closely with the squad to develop renewal and expansion plans, ensuring a healthy renewal rate and increasing LTV
- Build and maintain close relationships with the customer base, ensuring ongoing satisfaction and efficient resolution of requests or issues
- Actively participate in the project team's performance optimization calls with all customers in the portfolio
- Update the consultancy's internal tracking systems with the results generated by customers
- Collaborate with the onboarding, customer success, and technical support teams to maximize retention
Requirements:
- Expert at building and strengthening strategic relationships
- Proficient in sales techniques and methodologies, including SPIN Selling
- Proactive in identifying opportunities to improve processes and strategies
- Organized and capable of managing multiple projects and simultaneous demands
Benefits:
- Competitive base salary plus commission
- Contractor engagement (PJ)
- 100% remote work
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