Operations Manager – Events
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Job Description
Operations Manager delivering physical and digital B2B events for Tahaluf, Saudi Arabia’s major event organiser. Managing budgets, suppliers, compliance, and operations teams across Portfolio 3.
Responsibilities:
- Serve as the key point of contact for show teams on allocated shows
- Set, regularly forecast, and achieve operational show budgets
- Manage successful show operations and technical delivery for multiple physical and digital events, features, and related tasks
- Manage production and implementation of show project plans and deadlines
- Ensure events comply with company Health & Safety, Security, and Sustainability guidelines
- Implement internal and external Service Level Agreements
- Oversee production and delivery of the show exhibitor manual
- Coordinate suppliers, show teams, and sponsors on briefs, design, feature production, and signage
- Manage registration areas and the overall welcome experience
- Compile post-event reports and KPI analysis
- Monitor key contractors with Procurement and identify remedial action
- Manage, mentor, and develop line reports and other EMEA Operations team members
- Set and monitor performance objectives and identify training needs
- Collaborate with colleagues on operational planning and management best practices
- Complete HSS Operating Model requirements and embed continual improvement in event planning
- Collaborate with Informa H&S and Sustainability teams
Requirements:
- Educated to degree level or equivalent
- Strong and effective verbal and written skills in Arabic and English
- 5 years of events or exhibition industry experience or similar
- Independently and successfully managed operations on multiple large events to a consistently high standard
- Experience managing, supporting, and developing multiple line reports simultaneously
- Good working knowledge of the exhibition industry and venues
- Great working relationship with official contractors
- Effective communication skills with Operations team members and Director Level individuals
- Familiarity with good procurement practices
- Excellent interpersonal skills and ability to inspire and motivate others
- Ability to anticipate problems and put contingency plans in place
- Proven ability to work to tight deadlines with attention to detail under pressure
- Willingness and ability to travel/work across differing time zones, especially within the EMEA region
- Proven knowledge of exhibition H&S Guidelines and implementation
- Computer literacy and proficiency in commonly used business software and project management software
- IOSH Managing Safety Certificate or equivalent as a minimum
- Prior large budget management skill is a plus
- No relocation or sponsorship support provided
Benefits:
- Personal development opportunities
- Supportive leadership team
- Disability-friendly environment
- Interview or selection process support/adjustments when needed
- 9-month contract role
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