Inside Sales Representative II
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Job Description
Inside Sales Rep managing House and Inside Sales accounts within Northeast US markets for Sun Chemical. Supporting the Regional Sales Manager and team to maximize customer value.
Responsibilities:
- Service and support a defined book of regional accounts, delivering value to the customer and Sun Chemical through sales activities.
- Serve as the primary point of contact for House and Inside Sales accounts within regional assignment.
- Provide compelling service experience for accounts that have the opportunity to grow with the Sun platform.
- Provide insight into Sun product offerings, as appropriate to the individual customer and opportunities.
- Develop and maintain account strategies, to maximize profits and minimize customer churn.
- Serve as the initial point of contact for leads as provided by the NAP&G Marketing team; review and vet leads in conjunction with RSM.
- Contribute detailed information and evaluation of leads to support assignment to the Inside Sales or Regional Sales team.
- Effectively manage the transition of accounts from Inside Sales to Regional Sales team or vice versa, as defined by customer needs and growth opportunity.
- Prospect accounts across regional assignment using CRM and other available lead sources.
- Learn and understand the Customer's Operating Reality, providing Voice of the Customer feedback to Sun Chemical.
- Partner with the Regional Sales Manager to develop volume/revenue/margin targets and strategize how to meet those targets.
- Recognize and understand competitive threats and opportunities, developing strategies to protect existing customer base and capture new business.
- Manage day-to-day territory needs through customer interaction, communicating using remote tools to stay engaged across the customer portfolio as appropriate.
Requirements:
- Minimum 1 year of working in a sales or customer-facing position.
- Proven advanced customer account management skills.
- Strong computer proficiency with knowledge of SAP and SalesForce.
- High School Diploma.
- Associate’s degree preferred.
- Knowledge of print room operations or printing process preferred.
- Knowledge of the Chemical industry, Chemical distribution, technical sales, or graphic arts preferred.
Benefits:
- merit increases
- paid holidays
- Paid Time Off
- medical
- dental
- vision
- short and long term disability benefits
- 401(k)+match
- life insurance
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