Inside Sales Representative – SSD Aftermarket
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Job Description
Inside Sales Representative selling Agilent laboratory service solutions through digital channels. Managing service contract renewals and growing aftermarket revenue across Tennessee, Mississippi, and Alabama.
Responsibilities:
- Sell Agilent's CrossLab service offerings to new and existing customers
- Identify, qualify, and develop sales opportunities
- Manage the sales pipeline and provide accurate forecasts
- Identify upsell and cross-sell opportunities
- Convert time-and-material customers into service contract customers
- Partner with internal teams to grow territory revenue
- Own the full service contract renewal process
- Manage upcoming renewals and engage customers before contracts expire
- Prepare and update renewal quotes
- Help retain customers and minimize contract cancellations
- Identify opportunities to expand service coverage during renewals
- Negotiate renewals while maintaining pricing guidelines
- Track and report renewal performance and sales opportunities
- Build strong customer relationships and deliver a positive customer experience
Requirements:
- Bachelor's degree or equivalent experience
- 2+ years of inside sales or related sales experience
- Experience with service contracts, renewals, or aftermarket sales is preferred
- Strong communication, customer service, and negotiation skills
- Experience using CRM tools such as Salesforce
- Proven ability to meet or exceed sales goals
- Occasional travel
- Day shift
Benefits:
- Bonus eligibility
- Stock
- Benefits
- Option to work remotely
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