Inside Sales Specialist
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Job Description
Inside Sales Specialist supporting ABB’s electrical services sales through proposals, quotations, customer relationships, and order management. Remote role based in California.
Responsibilities:
- Build strong customer relationships by understanding needs, providing responsive support, and ensuring a positive customer experience
- Support the sales process through lead follow-up, opportunity qualification, quotations, proposals, and order management
- Develop standard and configured-to-order proposals, coordinating pricing and technical requirements with factory, engineering, and commercial teams
- Drive opportunities through the sales cycle, supporting order closure, customer account setup, and seamless handoff to operations
- Partner across sales and ABB organizations to strengthen relationships, share market and competitor insights, and support sales targets
- Serve as a key point of contact for customers with immediate urgent needs
- Report to the Services Inside Sales Manager
Requirements:
- Bachelor's Degree from an accredited university or college and 2 years minimum relevant work experience, or a High School Diploma / GED and a minimum of 5 years of relevant experience
- Experience in proposal or quote development, sales support, or order administration strongly preferred
- General knowledge of power transmission & distribution products/systems preferred
- Previous experience with business-to-business customer support preferred
- Bachelor's Degree in Engineering or other technical discipline preferred
- Technical knowledge of electrical products and services
- Ability to learn processes quickly and think creatively
- Ability to organize, prioritize, and respond confidently in a dynamic environment
- Direct interaction with ABB customers and collaboration with Operations Teams, Commercial Proposal Managers, Sales Managers, Administrators, Channel Partners, and Manufacturers’ Representatives
Benefits:
- Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- 11 paid holidays
- Vacation under a permissive time away policy for salaried exempt positions
- Remote work model: Remote – California
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