Manager, Commercial Analytics – Operations
Posted 19hrs ago
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Job Description
Commercial analytics manager supporting Q’Apel’s neurovascular access device business. Owning Tableau, Salesforce, reporting, planning, and performance insights for commercial execution.
Responsibilities:
- Develop, maintain, and advance analytics, reporting, systems, and operational capabilities supporting Q’Apel’s commercial organization
- Own recurring commercial reporting, dashboards, scorecards, performance analytics, data quality, metric consistency, business-review analytics, and decision support
- Develop and enhance Tableau dashboards and other reporting tools covering revenue, quota attainment, sales pacing and projections, product performance, regional and territory performance, account activity, utilization, and KPIs
- Reconcile data sources, maintain metric definitions and reporting logic, monitor data completeness and timeliness, resolve discrepancies, and validate reporting changes
- Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, risks, gaps, and growth opportunities
- Prepare analytics for Quarterly Business Reviews, regional reviews, leadership meetings, and recurring business reviews
- Support quota development, territory design, account alignment, field coverage, hiring-priority analysis, market opportunity assessment, targeting, resource allocation, product launches, and commercial programs
- Develop models and scenarios to support leadership decisions and provide clear recommendations
- Partner with the Salesforce Administrator to maintain users, reporting relationships, territories, organizational structures, dashboards, data, and workflows
- Translate business needs into system and reporting requirements, coordinate implementation, and validate system changes
- Simplify, standardize, and automate commercial processes; build scalable tools and documentation
- Collaborate with sales leadership, Finance, Marketing, the Salesforce Administrator, and other cross-functional stakeholders
Requirements:
- Bachelor’s degree in Business, Finance, Economics, Analytics, Data Science, Life Sciences, or a related field
- Five or more years of progressively responsible experience in commercial analytics, sales operations, commercial operations, business intelligence, revenue operations, or a similar role
- Experience supporting a field-based commercial organization is required
- Medical device, biotechnology, pharmaceutical, or other healthcare industry experience is strongly preferred
- Experience developing and maintaining recurring commercial reports, dashboards, KPIs, and performance analytics
- Ability to analyze complex datasets, investigate discrepancies, identify meaningful trends, and translate findings into actionable business insights
- Advanced proficiency in Microsoft Excel, including complex formulas, lookups, pivot tables, data validation, and analytical modeling
- Strong proficiency in Microsoft PowerPoint and ability to create clear, leadership-ready presentations
- Proficiency with Tableau, including building, maintaining, and improving dashboards and data visualizations
- Proficiency with Salesforce, including reports, dashboards, data structures, users, roles, and hierarchies
- Experience partnering with a Salesforce Administrator or technical resource to translate business needs into system and reporting requirements
- Salesforce administration experience or certification is a plus but not required
- Experience supporting commercial planning activities is strongly preferred
- Experience with external market, claims, procedure-volume, or other healthcare data sources is preferred
- Understanding of data quality, metric governance, reporting consistency, and process improvement
- Strong business acumen and exceptional attention to detail
- Organizational and project-management skills to manage recurring deliverables, operational responsibilities, and ad hoc priorities
- Ability to work independently with limited oversight while collaborating effectively across functions and organizational levels
- Strong written, verbal, presentation, and interpersonal communication skills
- Sound judgment in handling confidential information
- Willingness to travel occasionally for company and commercial meetings
Benefits:
- Fast-paced, high-growth company environment
- Startup philosophy with an all-hands-on-deck culture
- Occasional travel for company and commercial meetings



















