Pre-Sales Engineer
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Job Description
Pre-Sales Engineer supporting Group-IB, a cybersecurity technology company, across South Korea. Delivering technical consultations, demos, deployments, threat detection, and incident-response support.
Responsibilities:
- Provide client engagement and consultation
- Shape customer expectations based on delivered-service results
- Prepare detailed project and technical documentation
- Collaborate with customers on solution architecture and implementation strategies
- Support and manage pre-sales activities, including demos, POCs, and technical workshops
- Deliver seminars, technical enablement, and hands-on training sessions
- Assist in remote and on-site deployment, installation, and configuration of Group-IB solutions
- Customize and optimize deployed solutions for customer environments
- Ensure solution performance during PoCs, subscriptions, and ongoing engagements
- Provide technical support for threat detection, incident response, and remediation use cases
Requirements:
- At least 5 years’ experience in Cyber Security activities in the high-tech industry
- Strong hands-on expertise in Threat Hunting, Digital Forensics, and Compromise Assessments
- Understanding of Incident Response workflows
- Familiarity with malware behavior, botnets, and common threat actor techniques
- Practical knowledge of EDR, NDR, SIEM, and SOAR platforms
- Ability to communicate technical content to business and technical stakeholders
- Solid understanding of enterprise IT infrastructures
- Understanding of modern cryptography, security controls, and secure architecture principles
- Strong analytical skills and commitment to continuous learning
- Strong understanding of network infrastructure and protocols, including DNS, DHCP, TCP/IP, VLANs, VPNs, SPAN, and IDS/IPS
- Knowledge of endpoint security technologies, including AV, EPP, and EDR
- Ability to analyze endpoint logs and network traffic such as PCAPs
- Familiarity with MITRE ATT&CK, NIST, and Kill Chain models
- Fluent written and spoken English
Benefits:
- Professional certifications funded at company expense, including CEH, CISSP, OSCP, and specialized forensics and penetration-testing certifications
- Opportunities to deepen technical expertise, move into leadership, transfer to another team, or relocate to Digital Crime Resistance Centers
- Opportunities to work on real-world cybersecurity investigations and complex threats
- International, cross-functional, and cross-regional team environment
- Wellbeing and happiness support
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