Pricing Strategy Associate Manager
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Job Description
Pricing Strategy Associate Manager at Talkdesk collaborating with Product Managers on pricing strategy and packaging initiatives. Driving financial rigor and analysis for AI and Contact Center software offerings.
Responsibilities:
- Partner with Product Managers to strengthen pricing and packaging recommendations for new and existing products through pricing expertise, analytical support, and structured challenge.
- Identify gaps, inconsistencies, or risks in pricing proposals and help refine thinking through structured feedback.
- Provide targeted research and analytical support to strengthen proposal builds as needed.
- Support PMs in navigating cross-functional operationalization requirements for pricing changes.
- Prepare PMs to present proposals to the Pricing Committee.
- Coordinate Pricing Committee activities — including scheduling, documenting decisions, and communicating approved changes across the organization.
- Maintain pricing documentation as the source of truth and proactively cascade changes to impacted teams and systems.
- Support development and maintenance of pricing analytics and dashboards.
Requirements:
- 5+ years of experience in pricing, strategy & ops, management consulting, FP&A, or related analytical roles in B2B SaaS
- Strong command of SaaS pricing best practices across model design, packaging, and monetization strategy
- Ability to build and review financial models, pressure-test assumptions and translate data into business implications
- Clear, structured communicator – able to give direct, constructive feedback to Product Managers and translate pricing concepts into actionable guidance
- Collaborative and direct: confident enough to push back on a PM's thinking constructively, trusted enough to be a genuine partner rather than a blocker
- Proven ability to work effectively with multiple teams, manage competing priorities, and drive alignment across the organization
- Highly organized self-starter; comfortable managing a high-volume workload independently, maintains documentation standards, and drives initiatives to completion without close supervision
- Familiarity with Salesforce and business intelligence platforms; CPQ experience a plus
Benefits:
- Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
- Retirement Benefits: 401(k) plan
- Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
- Paid Holidays: Talkdesk offers 14 paid holidays each year.
- Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
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