Project Coordinator
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Job Description
Project Coordinator supporting Courser’s IT service provider partnerships through documentation, scheduling, reporting, and Minor Project management. Development pathway toward Regional Project Manager.
Responsibilities:
- Maintain project documentation, artifacts, and systems of record according to Courser standards
- Store project artifacts in SharePoint according to artifact governance requirements
- Coordinate project schedules, meetings, and resources across internal teams
- Track tasks, milestones, dependencies, and action items and follow up with owners
- Ensure required project artifacts are created, updated, and stored appropriately
- Assist with onboarding, kickoff preparation, and project close-out activities
- Manage Minor Projects under the guidance and oversight of a Regional Project Manager
- Coordinate tasks and timelines, provide status updates and basic reporting, adhere to scope, and escalate issues
- Escalate risks, scope changes, and delivery concerns to the overseeing Regional Project Manager
- Prepare and distribute project status reports, meeting notes, and action summaries
- Support timely and accurate client and internal communications
- Assist Regional Project Managers with executive-ready reporting and documentation
- Assist with project setup, finance setup confirmation, and required approvals
- Confirm Acceptance Package components are in place before project initiation
- Track time entry, expense documentation, and billing readiness
- Support change request documentation and routing for written customer approval
- Follow project management processes, templates, and standards
- Identify process gaps or inefficiencies and recommend improvements
- Support adoption of standardized tools, workflows, and governance practices
Requirements:
- Associate’s or Bachelor’s degree in Business, Project Management, Information Technology, or a related field (or equivalent experience)
- 1–3 years of experience in project coordination, project administration, or an operational support role
- Strong organizational and time-management skills with high attention to detail
- Familiarity with Microsoft 365 tools (Planner, Teams, Excel, SharePoint)
- Familiarity with SharePoint as a documentation and artifact repository
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong written and verbal communication skills
- Experience working in an MSP or IT services environment preferred
- Certified Associate in Project Management (CAPM®) preferred
- Exposure to formal project management methodologies (Agile, ITIL)
- Interest in pursuing a long-term project management career path
Benefits:
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401(k) company match
- Flexible vacation time after completing one full year of employment
- 10 vacation days for full-time team members during the first year
- Paid sick time
- 10 holidays including your Birthday and a Floating Holiday
- Healthy Lifestyle reimbursement
- Membership Subsidy
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing certifications
- Best-in-class training
- Mentorship
- Clear self-promotion paths
- Reasonable accommodations for qualified individuals with disabilities
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