Lead Project Manager, Workplace Operations
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Job Description
Lead workplace design and construction projects for OpenLoop, a telehealth solutions company. Manage budgets, vendors, permitting, and operational readiness across U.S. sites.
Responsibilities:
- Own workplace design and construction delivery from programming and design-team selection through construction documents, bidding, construction, punch list, closeout, and warranty
- Lead design reviews, ensure plans meet operational needs, evaluate submittals, RFIs, and change orders, and conduct site quality reviews
- Sequence design, construction, and activation across sites
- Coordinate shared vendors, long-lead items, and dependencies across the portfolio
- Identify opportunities for standardization and bulk purchasing and escalate schedule conflicts with recommended solutions
- Track budgets, actuals, commitments, spending, contingency, and forecasts at completion
- Explain variances, evaluate cost-saving opportunities, manage changes, and support annual capital planning
- Run competitive bids for design, construction, FF&E, and specialty trades
- Evaluate total cost of ownership and partner with contract administration on contracts, scopes, certificates of insurance, and purchase requests through Zip/Ramp
- Serve as OpenLoop’s owner contact for clients, landlords, property managers, brokers, designers, and contractors
- Run meetings, communicate status and risks, and track decisions and commitments in a project management tool
- Manage permitting, code review, local authority requirements, and inspections across jurisdictions
- Partner with Legal, Compliance, and Credentialing on facility licensing, registration, and inspection readiness
- Coordinate FF&E, IT and security installations, signage, utilities, occupancy, and moves
- Partner with IT, Security, People Ops, Legal, and Finance to deliver operationally ready spaces with complete turnover documentation
- Develop SOPs, design standards, templates, checklists, and intake workflows in Confluence
- Apply lessons learned, reduce manual work, and support related cross-functional projects and reporting needs
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in Construction Management, Civil Engineering, or a related field, or equivalent field experience
- 5+ years managing design and construction projects
- Experience delivering concurrent projects across sites and representing an owner or client with external stakeholders
- Ability to interpret construction documents, bids, and change orders and translate them into clear scope, cost, and risk assessments
- Strong project financial skills, including budgeting, contingency management, and change-order evaluation
- Advanced Excel or Google Sheets proficiency required
- Hands-on experience building and managing project plans in Monday, Jira, or a similar platform
- Working knowledge of permitting, codes, and inspections across multiple jurisdictions
- Clear, concise communication; strong organization and attention to detail; ability to lead meetings and hold peers and partners accountable without direct authority
- Ability to work independently in a fast-paced, multi-site environment with shifting priorities
- Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
- Availability for approximately 25–50% travel
- Preferred: Healthcare, pharmacy, lab, or industrial build-out experience; PMP, CCM, or equivalent certification; familiarity with Bluebeam, AutoCAD or Revit viewers, Procore, Zip, Ramp, or Confluence
Benefits:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance
- Pet insurance
- Approximately 25–50% travel for active design and construction, site walks, inspections, and turnover
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