Project Management Officer – Aftermarket NPI Readiness
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Job Description
PMO overseeing aftermarket readiness for new product launches at Carrier. Ensuring functional teams prepare for product launches and service delivery in Europe.
Responsibilities:
- The PMO – Aftermarket & Distribution Readiness Europe ensures that European distribution entities are fully prepared to support new product launches from a service and aftermarket perspective.
- The PMO acts as a cross-functional coordinator and governance lead, ensuring accountable functions deliver required outputs before launch gates.
- This role does not own operational execution but ensures transparency, alignment, and risk mitigation to protect customer experience and service revenue from Day 1.
Requirements:
- 5–10 years experience in PMO, Supply Chain, Aftermarket, or Product Launch Management
- Strong understanding of spare parts management and service operations
- Experience working with SAP or similar ERP systems
- Experience in a multi-country European environment
- Strong stakeholder management in matrix organizations
- Structured, data-driven, risk-oriented mindset
- Ability to operate at both strategic and operational levels
- Cross-functional leadership without direct authority
- Structured governance and milestone management
- Strong communication and influencing skills
- Customer-centric mindset
- Analytical and problem-solving capabilities
- Ability to work in ambiguity and fast-paced environments
Benefits:
- Pension provision: Start planning for the future now and benefit from our company pension scheme
- Attractive mobility options through partnerships (e.g. Job Bike) that are kind to both the environment and your wallet
- Christmas bonus and holiday pay? Of course, and even more than the legal minimum
- Holidays: With us, you get 30 days’ paid holiday a year
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