Provider Relations Manager
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Job Description
Provider Relations Manager at Cadence Solutions developing relationships with healthcare providers. Responsible for high clinician and patient adoption through tailored healthcare solutions.
Responsibilities:
- Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention.
- Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions.
- Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings.
- Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners.
- Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition.
- Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings.
- Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed.
- Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.
Requirements:
- 3+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred).
- Bachelor’s degree in healthcare, business, or communications required.
- A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback.
- Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence.
- A track record of exceeding performance expectations in fast-paced, goal-driven environments.
- Comfort working independently in a high-travel, field-based role - national weekly travel to provider sites is expected and essential.
- Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences.
- Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes.
- Proficiency with Google Workspace and web-based collaboration tools.
- Must reside within commutable range of a major airport.
Benefits:
- Medical, dental, and vision insurance
- Competitive total compensation and meaningful equity
- TelaDoc (virtual primary care)
- National and local discounts powered by TriNet
- Unlimited PTO and paid holidays
- Remote equipment setup and home office stipend
- Paid Parental Leave
- 401K and 401K match
- Charitable Donation Match program
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