Revenue Operations Associate
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Job Description
Revenue Operations Associate analyzing sales processes and supporting operational efficiency at Automox. Collaborating with teams to enhance productivity and drive results in a remote environment.
Responsibilities:
- Revenue Process Optimization: Analyze and refine end-to-end sales process to improve efficiency and effectiveness.
- Troubleshooting & Support: Assist in troubleshooting operational issues in the marketing, sales, and customer experiences processes as they arise; propose changes to systems and processes to fix root causes. Enable and support sales & internal teams in their day to day work including but not limited to Automox’s sales motion, CPQ, and sales tech stack.
- Cross-Functional Collaboration: Work with Sales, Customer Experience, Marketing, Finance, and Legal to ensure smooth and efficient sales operations processes.
- Business Requirements: Partner with internal teams to prioritize their wants, discern business needs, and then translate into technical solutions
- Order Operations: Support the business with our CPQ instance and deal desk review - ensure deals are properly structured according to deal desk, and all documentation and data fields are correct within an order and evidence of arrangement before processing.
- Data Entry & Audit (SFDC/CPQ): Create and update quotes, maintain accurate pipeline and opportunity records in Salesforce (SFDC), and routinely audit key fields and deal data to ensure completeness, consistency, and reporting accuracy.
Requirements:
- 0–2 years of relevant experience (internships/academic projects welcomed) in operations, business analysis, analytics, customer support, or a related field
- Exceptional communicator—able to support Sales and act as a bridge between business users and technical partners
- Strong problem-solving skills with the ability to identify root causes and recognize patterns across recurring issues
- Ability to prioritize and execute independently in a fast-paced, high-change environment
- Highly curious and coachable; seeks feedback, learns quickly, and continuously improves how work gets done
- Strong organizational skills and attention to detail, especially in deal/order review and data accuracy
- Able to build effective relationships across Sales, Marketing, Customer Experience, Finance, Legal, and technical teams
Benefits:
- Competitive Salary
- Equity for Full-Time Employees
- 401K Match
- Flexible PTO, generous sick time policy
- Comprehensive Health Plans with generous employer contributions
- 100% Company-paid Short Term/Long Term Disability and Life Insurance
- Company HSA Contribution: $100-$200 per month based on tier
- $25 per month Lifestyle Spending Account
- Internet Reimbursement - $50/month
- $500 Home office stipend
- $10k Adoption Benefit
- Comprehensive Family Planning Covered on Meritian Medical Plan
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