Senior Associate, Business Systems
Posted 50ds ago
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Job Description
Senior Associate, Business Systems supporting EDI operations and NetSuite projects at Unreal Snacks. Focusing on process improvements across finance, operations, and supply chain.
Responsibilities:
- Manage day-to-day EDI issues and troubleshooting across customer and vendor connections
- Lead new customer EDI onboarding, including setup, testing, and documentation
- Coordinate EDI integration expansion with our 3PL partners to improve order fulfillment and inventory visibility
- Monitor EDI transaction flows and resolve mapping or transmission errors
- Maintain EDI documentation and standard operating procedures
- Facilitate discovery sessions with stakeholders across finance, operations, and supply chain teams in collaboration with the Director of Business Systems to document business needs
- Document business requirements for NetSuite and other financial system enhancements
- Translate business needs into clear, actionable technical specifications
- Support process improvement initiatives by analyzing current workflows and identifying optimization opportunities
- Create Business Requirements Documents (BRDs) and process flow diagrams
- Assist with NetSuite configuration, testing, and user acceptance testing (UAT)
- Support financial systems integrations and data validation efforts
- Coordinate with technical teams and vendors to ensure successful project delivery
- Provide end-user support and training for financial systems and EDI processes
Requirements:
- 2-3 years of experience in business analysis, EDI operations, or ERP systems support; experience in a CPG or supply-chain-driven environment is strongly preferred
- Bachelor’s Degree in Information Technology or related discipline
- Basic understanding of EDI standards is required; experience with transaction sets (850 Purchase Orders, 810 Invoices, and/or 856 ASNs) is strongly preferred
- Experience with NetSuite or other ERP platforms (Oracle, SAP, Microsoft Dynamics)
- Exposure to EDI platforms (TrueCommerce, SPS Commerce or similar) is preferred
- Experience creating Business Requirements Documents (BRDs) and process flows
- Strong analytical and problem-solving skills with exceptional attention to detail
- Excellent written and verbal communication skills; comfortable working cross-functionally
- Proficiency in Microsoft Excel and strong general technical aptitude
- Ability to manage competing priorities in a fast-paced environment
- Knowledge of order-to-cash and procure-to-pay processes and how EDI supports these workflows is preferred
- Hands-on experience supporting EDI operations in a production environment, including monitoring, troubleshooting, and onboarding trading partners is preferred
- Familiarity with 3PL systems and warehouse management concepts is preferred
- Understanding of manufacturing or distribution business environments is preferred
- Previous experience within a CPG organization is preferred
Benefits:
- Competitive salary and bonus
- Unlimited PTO & all federal holidays off
- Health, Dental, and Vision insurance - employee premiums are 100% covered, dependent premiums covered at 60%
- Health Reimbursement Account
- 401(k) with company match (eligible to participate after 6 months from hire)
- Up to 18 weeks Paid Parental Leave
- Paid Caregiver, Medical, & Bereavement Leave
- Tuition Reimbursement & Professional Development Stipend
- Wellness Stipend
- Monthly Home Office Stipend
- Coworking Stipend for remote employees
- Donation Matching Program
- Paid Volunteer Days
- Unlimited chocolate
- Great teammates and team culture - including department & team events
- Exposure to exciting opportunities at a rapidly growing brand!



















