Senior Implementation Consultant
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Job Description
Senior ERP Implementation Consultant at LINQ, guiding K-12 districts through full lifecycle software implementation. Leveraging expertise in finance and HR processes to ensure successful project delivery.
Responsibilities:
- Partner with clients throughout the full ERP implementation lifecycle: kickoff, discovery & planning, configuration & setup, data load & validation, training, go-live, and handoff to Client Success.
- Lead discovery sessions to understand district-specific business requirements for Finance (FAS) and HR/Payroll (HRS) modules, documenting configurations and translating needs into system setup decisions.
- Configure LINQ ERP based on district requirements, applying best practices to optimize the client's experience and minimize post-go-live issues.
- Design and deliver end-user training through remote sessions, webinars, and on-site visits as needed, adapting content to varied audience skill levels.
- Serve as a trusted advisor to district administrators, proactively identifying risks, surfacing concerns early, and escalating appropriately through established processes.
- Collaborate with the Project Manager to track milestone progress, maintain project documentation in Rocketlane and Salesforce, and communicate status updates to internal stakeholders.
- Support data migration efforts in coordination with Data Services, validating that client data loads are accurate and complete prior to go-live.
- Participate in weekly high-profile project reviews, contributing insights on at-risk projects and recommending corrective actions.
- Contribute to the ongoing development of LINQ's ERP escalation framework, implementation playbooks, and training resources.
- Maintain up-to-date records in project management and CRM tools (Rocketlane, Salesforce) and complete administrative responsibilities including time reporting and internal communications.
- Stay current on K-12 finance, HR, and payroll regulatory requirements relevant to district operations.
- Represent LINQ at user events and conferences (remote and in-person) as required.
- Perform other duties as assigned. Be an advocate and champion of LINQ software and services.
Requirements:
- BA/BS degree in Accounting, Finance, Business Administration, Human Resources, or a related field
- 5+ years of relevant professional experience, including one or more of the following:
- K-12 district experience in finance, accounting, HR, or payroll operations
- ERP software implementation or professional services delivery
- Business process consulting in a government or public sector context
- Demonstrated experience managing complex, multi-phase software implementations
- Project management experience or certification (PMI-based CAPM or PMP) a plus
Benefits:
- Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
- Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
- Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
- Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
- Take the time you need to welcome your new addition – We’ve got you covered!
- Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
- Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
- Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
- Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
- Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
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