Senior Presales Manager – Security
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Job Description
Senior Presales Manager leading Hybrid Infrastructure presales teams at CDW, a Fortune 500 technology solutions provider. Driving technical sales strategies, pipeline health, customer success, and AI-fluent team development.
Responsibilities:
- Lead and manage a team of presales engineers supporting Hybrid Infrastructure opportunities
- Conduct performance check-ins, provide coaching and mentorship, and support professional development
- Set individual and team expectations, drive accountability, and celebrate successes
- Partner with account teams during sales cycles by providing technical expertise and crafting customer-specific solution strategies
- Review and enhance technical proposals, presentations, and demonstrations
- Participate in high-impact customer engagements and align with customer technical stakeholders
- Monitor presales activities and engagement across active opportunities
- Provide feedback on opportunity qualification and accelerate deal velocity through strategic resource alignment
- Track KPIs, metrics, and reporting for accurate forecasting and pipeline visibility
- Collaborate with Sales, Professional Services, Practice Leaders, and other internal stakeholders
- Implement presales best practices and standard operating procedures
- Contribute to go-to-market initiatives, including solution packaging, messaging, and enablement
- Identify gaps in tools, processes, or training and recommend solutions
- Stay informed about emerging technologies and industry trends in digital experience, cloud, data, AI, and software engineering
- Support team upskilling to align technical capabilities with evolving market demands
- Champion CDW’s vision of becoming an AI-fluent organization and guide responsible AI adoption and continuous learning
Requirements:
- Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions, or 11+ years of equivalent experience
- 1+ year of experience in a team lead, technical mentorship, or informal management role
- Strong understanding of presales processes, solution development, and customer engagement strategies
- Demonstrated ability to coach and mentor technical professionals
- Excellent verbal and written communication skills and ability to explain technical concepts to business stakeholders
- Experience collaborating with cross-functional teams, including Sales and Services
- Prior formal people management experience is a plus
- Background in hybrid infrastructure, cloud, data, AI, or software engineering is highly desirable
- Experience with opportunity pipeline tools such as Salesforce
- Familiarity with forecasting and reporting practices
- Ability to adapt to changing priorities in a fast-paced environment and navigate ambiguity
- Comfortable exploring how AI can enhance strategy, decision-making, and team performance
Benefits:
- Annual bonus target of 25% subject to terms and conditions of plan
- Benefits package (details provided at https://cdw.benefit-info.com/)
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