Talent Acquisition Advisor
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Job Description
Talent Acquisition Advisor recruiting commercial and customer-facing talent for Varsity Brands. Collaborating with leaders to enhance hiring strategies and support growth.
Responsibilities:
- Act as the primary recruiting advisor to hiring managers and business leaders across BSN SPORTS and Varsity Spirit, aligning role requirements, success profiles, and hiring strategies with commercial priorities.
- Translate evolving business priorities—including territory expansion, sales capacity, customer experience, brand growth, digital commerce, and seasonal demand—into actionable hiring strategies.
- Use talent market insights to influence workforce planning, role design, location strategy, and competitive decision-making.
- Lead full-cycle recruiting for field and inside sales, account management, sales leadership, business development, customer service and customer experience, and brand, digital, performance, product, communications, and e-commerce marketing roles.
- Build scalable talent pipelines for high-volume, geographically dispersed, seasonal, specialized, and hard-to-fill roles.
- Provide a world-class candidate experience tailored to commercial and customer-facing talent, balancing speed, transparency, consistency, and rigor.
- Provide role-specific recruiting instructions and ongoing calibration to Talent Specialists and Sourcers supporting each search, including target profiles, sourcing priorities, and screening criteria.
- Build innovative sourcing strategies to reach passive sales, customer experience, and marketing talent across B2B, consumer, sports, apparel, retail, and service industries.
- Conduct market mapping around competitors, territories, customer service hubs, sales channels, marketing specialties, and talent availability.
- Leverage LinkedIn, professional associations, industry events, referral networks, community partnerships, and AI-driven sourcing tools to access inclusive and diverse talent.
- Guide leaders on structured interviews, job-relevant assessments, scorecards, hiring calibration, and success profiles tied to commercial outcomes.
- Promote equitable evaluation methodologies that reduce bias and improve predictive accuracy.
- Partner cross-functionally to ensure consistent, transparent hiring processes across BSN SPORTS and Varsity Spirit.
- Use Workday and other ATS/CRM tools to manage commercial pipelines, deliver analytics, and track KPI performance, including time-to-fill, pipeline quality, conversion rates, and hiring volume.
- Continuously refine recruiting workflows for sales, customer service, and marketing roles to improve efficiency, throughput, and support for seasonal and high-volume hiring.
- Champion documentation quality, compliance, risk awareness, and repeatable recruiting practices across commercial hiring.
- Partner with HRBP to forecast staffing needs using attrition metrics, workforce planning strategies, and shifting staffing priorities.
- Use AI-powered sourcing and talent intelligence tools to anticipate commercial hiring needs and build proactive pipelines.
- Use automation and personalization to tailor outreach for sales, customer service, and marketing candidates.
- Apply market data and benchmarks to advise leaders on compensation, talent availability, and competitive dynamics.
Requirements:
- 6-8+ years of full lifecycle recruiting experience with significant focus on commercial, sales, customer service or customer experience, marketing, or related customer-facing functions.
- Experience supporting large-scale, multi-location organizations with field-based, high-volume, seasonal, or geographically dispersed hiring needs.
- Bachelor's in HR, Business Administration, Marketing, or a related field—or equivalent relevant experience required.
- Experience developing long-term talent strategies aligned with sales growth, customer experience, brand expansion, and evolving workforce needs.
- Proven ability to recruit for commercial, field and inside sales, customer service and customer experience, and marketing roles across multiple levels and geographies.
- Strong capability in passive sourcing, Boolean search, talent mapping, competitive intelligence, and pipeline development for high-volume and specialized roles.
- Understanding of commercial success profiles, including quota attainment, territory development, customer retention, service quality, brand impact, and campaign performance.
- Skilled in advising and influencing hiring managers, commercial executives, and people leaders through data, market intelligence, and consultative recommendations.
- Proficiency with ATS/CRM platforms, recruiting analytics, and modern AI and talent intelligence tools, including Copilot and ChatGPT.
- Exceptional relationship-building and communication skills, with adaptability to frontline, professional, and executive audiences.
Benefits:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- Access to Financial Coaching and member-owned Credit Union
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
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