Account Manager, Academia
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Job Description
Account Manager responsible for academic renewals and expansions at Oxford Medical Simulation. Manage a diverse portfolio and drive revenue growth across educational institutions in the US.
Responsibilities:
- Manage a portfolio of 25-50 academic customers and drive a disciplined renewal motion beginning 6 months before contract end
- Build and execute account plans to expand footprint across programs, campuses, cohorts, or departments
- Identify new buying centers and develop expansion opportunities (e.g., additional programs, multi-campus rollout, new use cases)
- Run executive check-ins and commercial reviews tied to outcomes, budget cycles, and renewal timelines
- Recurring QBRs and touch points with key stakeholders to drive utilization and best practices for Success
- Own and progress commercial conversations through procurement, contracting, and approvals
- Collaborate with internal teams (e.g., Product, Clinical, Support) to remove blockers and protect revenue
- Represent OMS at conferences and events to deepen customer relationships and uncover expansion opportunities
Requirements:
- 3+ years experience in quota-carrying Account Management (renewals + expansion) in B2B healthcare or healthcare academia SaaS
- Proven record of achieving or exceeding 100%+ NRR targets
- Experience managing renewals end-to-end, including pricing and negotiation
- Strong pipeline management, forecasting discipline, and CRM excellence ideally in Hubspot
- Comfort with complex, multi-stakeholder environments and long buying cycles
Benefits:
- 38 days paid time off
- Uncapped commission
- Medical, Vision and Dental Insurance
- High specification laptop and VR headset
- Flexible work environment - work from home/ remote first
- $600 one-off office set up allowance
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